Privacy Policy | Social Therapist

Social Therapist
Stephanie Annesley
Last Updated: July 2026

Social Therapist ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a service, complete a form, or communicate with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

Name

Email address

Phone number

Business or practice information

Billing information

Appointment details

Information you choose to share during coaching or consulting sessions

Technical Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Pages visited

Time spent on the website

Referral source

Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Provide consulting and coaching services

Schedule appointments

Process payments

Send confirmations and reminders

Respond to inquiries

Deliver purchased resources

Create personalized action plans and follow-up materials

Improve our website and services

Send newsletters and marketing communications (only with your consent)

Comply with legal obligations

3. Session Recordings & AI-Assisted Notes

With your knowledge, consulting sessions may be recorded and/or transcribed using secure technology to support service delivery.

These recordings may be used to:

Generate session summaries

Create personalized implementation plans

Produce follow-up resources

Generate AI-assisted notes and recommendations

Recordings and transcripts are used solely to support your services and will never be sold or used for advertising or promotional purposes without your explicit written consent.

You may request that your session not be recorded prior to the start of your appointment. Declining recording may limit the availability of certain post-session resources.

4. Marketing Communications

If you opt in, we may send you:

Email newsletters

Marketing updates

Educational content

Promotions

Event announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

If you opt into SMS communications, you may receive appointment reminders, coaching updates, and marketing messages depending on the permissions you provide.

You may opt out of text messages at any time by replying STOP.

5. Cookies

Our website may use cookies and similar technologies to:

Improve website performance

Remember your preferences

Measure website traffic

Analyze visitor behavior

Improve marketing effectiveness

You can disable cookies through your browser settings, although some website features may not function properly.

6. Payment Information

Payments are processed through secure third-party payment providers such as Stripe, PayPal, or other trusted payment processors.

We do not store your full credit card information on our servers.

Your payment information is subject to the privacy policies of the payment processor you choose.7. Third-Party Services

We use trusted third-party service providers to operate our business and deliver our services. These providers may process your personal information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security safeguards.

Our business currently uses third-party providers including GoHighLevel, Google Workspace, Stripe, Zoom, OpenAI, and other secure business tools to:

- Schedule appointments

- Process payments

- Manage customer relationships (CRM)

- Send email and SMS communications

- Host our website, forms, and landing pages

- Provide video conferencing

- Analyze website traffic and performance

- Generate AI-assisted notes, summaries, action plans, and other client resources

- Store documents and business records

- Automate business workflows

We may update or replace the third-party providers we use from time to time without updating this Privacy Policy. Any providers we use will be selected with reasonable care and only to support the delivery of our services.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services

Meet legal or regulatory obligations

Resolve disputes

Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where reasonably possible.

10. Your Consent

By using our website, submitting a form, booking a service, purchasing a product, or otherwise providing your personal information, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

Where required by law, we will obtain your express consent before sending marketing emails or text messages. You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions included in our emails or by replying STOP to text messages. Withdrawing your consent will not affect communications that are necessary to provide the services you have requested.

11. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

Access your personal information

Request corrections to inaccurate or incomplete information

Request deletion of your personal information where legally permitted

Withdraw your consent

Request a copy of the personal information we hold about you

Request restrictions on certain processing activities

To exercise any of these rights, please contact us using the information provided below.

12. Children's Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

13. International Users

Social Therapist is based in Alberta, Canada. If you access our website or services from outside Canada, you acknowledge that your information may be transferred to, stored, and processed in Canada or in other countries where our trusted service providers operate.

By using our website or services, you consent to these transfers.

14. Links to Other Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal obligations.

Any updates will become effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our website or services after any changes have been posted constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is collected, used, or protected, please contact:

Social Therapist
Stephanie Annesley
📧 [email protected]